Last updated May 28, 2026
Privacy Policy
Hope Care Connect uses submitted information to respond to requests, review providers, coordinate services, and operate the platform.
1. Information We May Collect
We may collect contact details, service requests, provider profile information, availability, credentials, general location or service area, and messages submitted through the platform.
2. Sensitive Information
Families may choose to share information about educational, developmental, caregiving, or health-related needs. Users should share only what is needed for the request. Social Security numbers should not be submitted through public forms.
3. How We Use Information
Information may be used to respond to inquiries, help families find possible providers, review provider submissions, improve the service, prevent misuse, and communicate about Hope Care Connect.
4. Sharing Information
We may share relevant request information with providers when a family asks for a match or consultation. We do not sell personal information. Service providers such as hosting, email, forms, analytics, and payment tools may process information on our behalf.
5. Data Security
We use reasonable safeguards, limit access, avoid collecting unnecessary information, use secure passwords, and remove information that is no longer needed when practical.
6. Children and Families
Because this service may involve children, parents or guardians should submit requests for minors. Do not allow children to create accounts or submit private information without parent or guardian permission.
7. Your Choices
Users may request access, correction, or deletion of their information by contacting Hope Educational Services, LLC. Some records may need to be kept for legal, payment, tax, safety, or business reasons.